Our brokerage and the insurance industry have a solid track record of respecting your right to privacy and safeguarding your personal information. As a result of federal legislation, we’ve further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information. You can be assured that we’ll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.
Personal Information Collected
Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:
Basic information such as your name, address, telephone and fax numbers, e-mail address, birth date and marital status
Credit and past payment records
Details about your property such as the value of your home and its contents
Medical information such as any condition that may affect the operation of a vehicle
We may obtain this information from:
Other insurance brokers or agents
Motor vehicle and driver licensing authorities
Why do we collect personal information?
When you first become a client or whenever you acquire or renew a product from us, we need to collect some of your personal information. Common purposes for which we collect your personal information are to:
Enable us to acquire or renew an insurance policy for you
Assist you and assess your ongoing needs for insurance
Assess your need for other products, such as financial products, and to offer them to you
Ensure your information is accurate and up-to-date
Protect us both against error or fraud
Who do we disclose your personal information to?
For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:
Other insurance brokers or agents
Professionals working with us such as adjusters or lawyers
Financial institutions (for example, the organization that carries your mortgage)
How we protect your personal information
In order to protect your personal information and right to privacy, we will:
Not collect, use or disclose your personal information for any purpose other than those that we identify to you
Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law
Maintain your personal information in as accurate, complete and up-to-date form as possible
Safeguard your personal information to the best of our ability
Respond to any request you may make to access or correct the personal information we hold about you
Obtain the appropriate consent from you for the collection, use or disclosure of your personal information
Privacy Internet Communication
As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.
Please do not hesitate to contact our Privacy Officer should you have any questions.
Our Privacy Officers may be contacted as follows:
Privacy Officer: Gilles H. Mantha
Name of Organization: Mantha Insurance Brokers Ltd.
Address: 295 Montreal Road, Ottawa, On. K1L 6B8
Upon request, an individual will be informed of the existence, use, and disclosure of his or her personal information which is under our control, and may be given access to, and challenge the accuracy and completeness of that information.